Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC) and provides a home dispensing service to over 60,000 clients across a wide range of products. Offering a cut-to-fit stoma product customisation service, we meet the diverse and individual needs of our clients. Fittleworth is part of the wider JDS Family and continues to be on a journey of rapid growth and transformation. Fittleworth provides a discreet and reliable home dispensing service through a dedicated Customer Service Team and 36 dispensing centres nationwide. At the heart of the business are Fittleworth’s 360 employees who live and breathe the immutable principles of our business.

The Immutable Principles are timeless guideposts that define what it means to be an employee at Fittleworth. We strive to embody these qualities in our actions as individuals and as a company.

Dignity of the Person

Our employees, indeed, all people, have dignity and intrinsic value independent of the work they do. We treat each other, with respect. We vigilantly strive to meet the needs of those who use our products and services. In the process, we make life more rewarding for them and we ourselves become better human beings.

Service

We serve those who use our products and services, our other customers, each other, and our communities, all with humility, compassion, and perseverance.

Integrity

Integrity is at the heart of how we do business.  The ethical way is the only way. We are open and truthful, treat others justly, and do the right thing even when it is difficult.

Stewardship

We have been entrusted with an independent and employee-owned company. As stewards of that trust, we are guided by the policies and principles of our founder, John Dickinson Schneider, to ensure that Hollister continues in perpetuity as independent and employee owned and that as the company grows and prospers, it remains financially strong.  

The Role 
The Care Centre Operative will contribute towards the smooth and effective running of the Worthing Care Centre. Fulfil and customise customer’s orders in a timely and accurate manner. You will also contribute towards and achieve Care Centre Key Performance Indicators. Day to day tasks will include warehouse activities such as picking and packing client orders, communicating with the Customer service department with order queries and restocking of the Care Centre.  In line with Continuous Improvement the role holder will look for, and suggest, ways we can improve the service we provide to Health care professionals and our mutual clients.

• No qualifications needed; training will be provided.

• Warehouse experience desirable, but not essential
• Demonstrates a high level of attention to detail
• Proven organisation skills

Competencies and Behaviours 

Live the Schneiders’ Legacy, our noble purpose
Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles

Be People Focused
Builds trust and collaborates with an inclusive and empathetic approach

Be Customer Centric
Considers the needs, experience, and feedback of customers in all we do

Be Performance Driven
Operates with an ownership mindset, driving meaningful outcomes

Be Agile
Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles

• Life Insurance Cover x10 Annual Salary
• Competitive full pension scheme of 8.5% employer contribution
• Employee cost of private healthcare covered with option to add family members
• A comprehensive, embedded Employee Assistance Programme
• Access to our bespoke employee reward platform “Fittle-perks” providing amazing perks such as discounts across major retailers and access to an online Wellbeing Centre!
• 25 days annual leave, bank holidays
• 1 Me Day, 1 Volunteer day per annum
• Enhanced support on family friendly policy